Terms & Conditions

DELIVERY - UK

Items are normally dispatched at cost via Royal Mail Tracked 48 or ParcelForce Express 48, depending on the size and value of the item. Once you have requested to buy an item, I will get back to you with a postage quote.

Where an item is too large or valuable to be sent via a standard mail service, I will be able to provide a quote for courier delivery (UK only). I have a great contact with a van who does regular rounds throughout the UK and offers secure, efficient delivery at sensible prices. Collection is also available upon request.

DELIVERY – INTERNATIONAL

International delivery of smaller items is available via Royal Mail International Tracked services. Once you have requested to buy an item, I will get back to you with a postage quote. Please note that international postage rates do not include any customs duties. These are the responsibility of the buyer.

PACKAGING

Items are sent wrapped in reused materials such as newspaper, recycled bubble wrap and reused cardboard boxes rather than brand new packaging.

RETURNS POLICY

Marland Home sells antique and vintage decorative items and, as such, item descriptions include details of any areas of damage or repair along with detailed photographs. Under UK law, buyers are entitled to return items bought online but I kindly ask that customers please take the utmost care to ensure they are absolutely certain before purchasing an item in order to minimise the likelihood of then generating a return. Many Marland Home items are fragile and the postage process carries a risk and a cost that will be the responsibility of the buyer when returning items.

If you are unhappy with any purchase made from Marland Home and you wish to return it for a refund, please send me an email within 14 days of receiving it stating the reason you wish to return it. The item must then be returned within the next 14 days in the same condition in which it was sold and in suitable packaging via a trackable and fully insured delivery method such as Royal Mail Special Delivery or ParcelForce Express 48. Marland Home reserves the right to reject any items that are returned in an unsaleable condition.